FAQ

How do I choose sizes?
Since much of our clothing is hand-made in countries with different methods of sizing, it is often important to note the measurements listed below each item on the individual product pages. We have taken extra care to provide you with the most accurate measurements possible by measuring all items ourselves before they are put up on our website. Please refer to our Size Guide for more information. 

What does "one size" mean?
"One size" means that the item only comes in one size, unfortunately it's not always the case that it will fit everyone. When ordering a one size item be sure to check the measurements provided below the item's description. If you're still not sure, please feel free to give us a call or send us an email!

How do I return an item?
To return an item or to learn more please visit our Returns & Exchanges page.

Can I change something to my order?
If you would like to change or add something to your order after you have placed it, please send us an email at customerservice@mexicaliblues.com or give us a call at 1-866-329-0639. Since we do our best to get orders shipped out as quickly as possible, please contact us as soon as you can!

When will an item be back in stock?
We invite you to like our Facebook page where we announce the arrival of new products and the return of customer favorites! You can also add your email on the product page to receive an email notification if an item becomes available again.

How long does shipping take?
Standard: Up to 5 business days processing time. Once shipped, delivers within 3 business days.
2nd Day: Ships by 2nd business day after order has been placed, if placed after 8am. Once shipped, delivers within 1-2 business days.

Do you wholesale or sell at volume/discount?
No we do not sell wholesale, but we do bring you consumer goods straight from the source. This business model passes savings onto you, the customer!

Are all of your products displayed on the website?
Due to our unique, extensive handmade inventory, not all of our products are online. If there is a specific product you are looking for though, please give us a call at 1-866-329-0639 and we will do our best to assist you! We also invite you to visit one of our Maine locations to experience the variance of our products! You can find our hours and locations on our stores page.

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